Tuesday, August 19, 2008

Lane et al v. Facebook, Inc. et al

I NEED TO ALERT YOU THAT I HAVE MADE CHANGES TO THIS POST ON SEPT 9. I CHOSE TO MAKE THE CHANGES IN THE TEXT RATHER THAN ISSUE A CORRECTION BECAUSE THIS POST IS WELL INDEXED AND I DUNNO IF THE CORRECTION WOULD BE. I MADE THE CHANGES TO CORRECT A COUPLE OF ISSUES IN MY UNDERSTANDING OF THE CASE. THE CHANGES WERE MADE AS A RESULT OF THE COMMENT LEFT AT THE BOTTOM OF THE POST -- A COMMENT YOU SHOULD READ. I REGRET THE ERRORS.

A really interesting lawsuit was filed on Tuesday in CA Northern District Court. Against FaceBook and the various companies involved in its much maligned "Beacon" advertising program that debuted last fall and had to be changed from "opt out" to "opt in" several weeks later.

You see, the Beacon system transmits transaction info from the merchants to FB for EVERY purchase (or rental,) and then FaceBook parsed it to match it to members.

The lawsuit focuses on a number of counts. This is not a complete list, these are simply the ones I think are relevant to the typical readers of this site:

Electronic Communications Privacy Act

Suit alleges that the act of collecting the data was a violation of the above act. The act prohibits the interception of communications without consumer consent.

Video Privacy Protection Act

One interesting aspect of this is the role of Blockbuster, Fandango, GameFly, and Overstock, all of which sell or rent prerecorded media. Because video transactions are governed under the Video Privacy Protection Act (VPPA.) The law was passed in 1988 as a result of the Supreme Court nomination of Robert Bork, and the fact that his video rental records were obtained and published in a variety of media outlets. As I recall, Judge Bork's rentals were about as tame as they come, but the disclosure was considered such an invasion that the law was passed. So how could Blockbuster and the others legally participate in this program on an opt out basis? Or is the member the discloser to FB? Naturally, other sites that sold video would be in violation as well. That sound you're hearing is my head spinning.

I looked online for info about the VPPA -- what is unclear to me is whether ONLY video tapes are covered or if the law would cover DVDs and CDs as well. Based upon the info I found, it appears that the law was written in a manner that suggests broad interpretation is warranted, but I couldn't find any case law where the courts have verified that. Obviously, the breadth or narrowness of the interpretation would affect whether other companies named in the suit violated the law as well.

California Laws

Alleges that certain California laws offering fraud and privacy protection to consumers were violated.

What also makes this sue-overable is that if EVERY purchase and rental was sent to FB, then the purchases of people who WEREN'T members were transmitted. This is actually the most interesting bit to me.

You can get a copy of the suit, and a tight analysis, over here at Tech Crunch.

A number of companies are named in the suit in addition to FaceBook and the ones mentioned above -- the merchants that passed the data. Specifically:

Blockbuster
Fandango
Hotwire
Sta Travel
Overstock
Zappos
Gamefly

A FaceBook press release states that there were 44 companies participating at the time of launch -- ergo, the suit also names "john doe" companies who were participating but whose names are unknown.

Assuming that PII was exchanged here (and how could it not have been?,) this will be an important case to watch. It's the part about nonmember data that I am most interested in -- surely THEY have a decent case.

I tell ya, privacy and privacy law is a big rat's nest, ain't it?

And don't forget. I am the layest of laypersons. Not a lawyer. Just a marketing blogger trying to keep abreast of privacy issues.

Finally, as to the comments below about Dallas attorneys, I don't know what is relevant there, but would be grateful for insight.

Thanks for reading, and don't forget to write?

6 comments:

  1. jim:

    nice story,but:

    para 1:
    beacon ended?

    para 3;
    more than each purchase,

    read how the info was transfered,

    not really on the non-facebook members...where were they sent?..kidding...

    you missed the part about vppa.

    past class action suit...you r talking about the blockbuster case, filed in texas?.dallas attorneys!!!.no comment, do the research.

    follow the case and let's c ur analysis!

    don't look at the names of that atty filing the suit,especially that 1 from DALLAS.

    what about john does..how many MORE are there?

    rat's nest?...how about mouse trap, that's nicer.

    good stuff,
    you a high on the facebook yahoo search engines...good job..

    2 weeks from now i will file a new case...i like that too!

    j malley...

    ReplyDelete
  2. As you can read above, i made changes to this post and appreciate your pointing me in the right direction. I did not understand all your comments, but I appreciate your insights.

    ReplyDelete
  3. jim:

    i didn't know if you knew that there was another case , similar to the facebook case, filed in texas against blockbuster by a dallas law firm. That was the dallas refernce.

    all this legal junk gives me headaches!, If i was not interested in learning real estate i would come work for your company!.

    I like your company biz model and that line about connecting silicon valley analogy, but it needs adjustment.

    today's online marketing is more like silicon valley,madison ave, and wall street market
    your diary.

    what is ;
    exchange media service
    emerging media service.

    What's the spin of a marketing company when it comes to:

    nebuAd,phorm,and front porch?

    now that would be interesting topics for a marketing companies spin!

    joe

    ReplyDelete
  4. I write often about NebuAd and somewhat less often about Phorm. I view my job here as explaining some of the issues. I am sure that Phorm, NebuAd, and ForntPorch have marketing teams in place working on those very issues. You can read the posts I have done about those companies by clicking on their names in the bottom of the right hand column. And you are welcome to comment on those post of course.

    As for rewriting our CSF site, it is well understood by digital marketers and agencies, which are our targets. XMS and EMS are quite popular offerings.

    ReplyDelete
  5. jim:

    i was hoping y'all could have a little ole debate about privacy here. What hap?

    tell me about frontporch!

    by way of introduction, google the facebook beacon class action and see if you recognize the attorneys.

    email me at: malleylaw@gmail.com if there is any info of interest. good luck on your blog. it does attract bums like me. so it it getting high on the list of search words!, good job dude!

    thanks
    joe malley

    ReplyDelete
  6. Hi Joe,

    This is a blog about marketing. I cover privacy from the perspective of marketers. As you know there are excellent blogs out there covering privacy from a far more learned perspective than I can offer.

    Thanks for the props on search results. SEO c'est moi. It's part art, and a lot of science to get resulted well!

    -jim

    ReplyDelete

Because people have been abusing the comment platform to place phony links to deceptive sites, I am now moderating all comments. If your comment is legit and contains a relevant link, it will be published.